Refund policy

Returns & Exchanges

• Your satisfaction with your online purchase is our aim. If you are unhappy for any reason, we’ll gladly accept an exchange of an unworn item within 2 days once purchase is received. Items received outside this period may not be accepted. In this case, however, an extra exchange charge of LE 50 will be added to the delivery charge. Items should be in the original condition, unworn, unwashed or used in anyway. All tags and packaging must remain in place. We suggest you try on the items as soon as they are received to ensure you are able to return items within our returns timeframe. Every product we send out is quality controlled, however, if you have received a product with a manufacturing fault we will happily replace it or refund the cost as long as you have notified us upon arrival that the piece is damaged. Please note that wear and tear in the course of normal use is not considered a manufacturing fault. In case of having received a faulty item or a wrong size please e-mail us at mim@mimcreativewear.com to arrange the return. We will replace it, if item is available on stock or refund you upon return. We reserve the right to deny refund of the garment returned if they do not meet the requirements of our Return Policy. .